Legal
Privacy policy
This policy explains what personal data Thia Diamonds collects when you use this website, why we collect it, and the choices you have.
What we collect
- Order details — your name, email address, phone number, delivery address and the items you order.
- Payment confirmation — we receive a confirmation from our payment provider; card details are entered with the provider and never stored on our systems.
- Account and newsletter — your email address if you sign in or subscribe.
- Site usage — anonymous, cookieless page analytics used to improve the site.
How we use it
- To make and deliver your order and to contact you about it.
- To answer your questions and requests.
- To send you news and offers if you have subscribed — you can unsubscribe at any time.
- To keep the site secure and prevent fraud.
Sharing
We share data only with the service providers needed to fulfil your order — our payment provider, shipping carriers and the platform that hosts this site. We do not sell personal data.
Your rights
You can ask us to show, correct or delete the personal data we hold about you, and to stop marketing messages, by emailing [email protected]. We keep order records for as long as required by law.